Welcome to Zhongshan Geyun Lighting for a quality life
Lighting fixtures are not merely for illumination; they represent a return to art! Let natural, simple, tasteful, individual and fashionable lighting fixtures enter every household!
This product involves a hand-sewing process. There may be natural differences in patterns and stitches, which are not quality issues. Please purchase with caution if you are concerned.
【 Light Source 】 : E27 lamp cap, which can use LED lamps, energy-saving lamps, Edison light sources and other E27 light sources
【 Packaging 】 : Thickened cardboard box + pearl cotton + custom foam or wooden box
【 Applicable Spaces 】 : Restaurants/bars/dining halls/guest rooms/creative small Spaces/bars/tea houses/leisure clubs, etc
【 Warm Reminder 】 The lamp does not come with a bulb when leaving the factory and needs to be purchased separately.
【 Lighting Installation 】 Lighting fixtures are electrical products. To ensure safety, please install them under the guidance of an electrician!
Packaging type, size and weight 30CM flying saucer carton 31*31*21cm, weighing 1.1KG; 40CM flying saucer carton 41*41*22cm, weighing 1.6KG; 50CM flying saucer carton 51*51*25cm, weighing 2.2KG; 60CM flying saucer carton 60*60*28cm, weighing 3.2KG 70CM flying saucer carton 71*71*30cm, weighing 4.2KG; 80CM flying saucer carton 81*81*35cm, weighing wooden frames for shipment
【"Photo shooting】
All the pictures of the lamps sold are taken of the actual items. Due to factors such as different photography equipment, techniques, angles, lighting and computer monitors, there may be some color differences in the pictures. Dear friends who cannot accept color difference issues, please purchase with caution. Disputes arising from such transactions cannot be used as a reason for returns! Please understand!
【Damaged parts reissue】
Although our product packaging is very sturdy, due to the long-distance transportation and distribution to a third party, there is a certain risk. It is inevitable that the lamps will be squeezed, especially the glass lampshades. If you find that the lampshades or accessories are damaged when you receive the goods, please contact us immediately and provide photos of the damaged accessories. We will send you good accessories by free express delivery. Please do not refuse your visa.
We will be responsible for our services and products. We will give you a satisfactory answer to any reasonable questions. If there are any problems, we are willing to solve them.
All problems, if there is a little more calmness, honesty and tolerance between each other, and we all try to put ourselves in each other's shoes, I believe any problem will be easily solved.
【Freight description】
Buyers can choose either advance payment or cash withdrawal as the payment method. A: Prepayment means that after the buyer and the seller have agreed on the postage, the buyer pays the postage to our factory first, and our factory collects it and pays it to the express delivery company. B: Pick-up payment means that the buyer pays the express delivery company directly when the goods are delivered.
【Payment method】
Alipay transactions are strongly recommended. Safe and reliable. Users who are unable to use Alipay can contact our factory for bank transfer.
【Transportation Instructions】
There are generally two ways to ship goods: logistics and express delivery
A: The advantage of logistics is that the freight is low. The disadvantages are that it takes a bit longer and you have to pick up the goods at the freight yard yourself. After the goods arrive, the logistics will notify you by phone. Please ask the buyer for the pick-up address and phone number, and then bring the recipient's ID card to pick up the goods.
B: The advantages of express delivery are fast transportation speed and door-to-door delivery, while the disadvantage is that the shipping cost is relatively high. So if the shipment is not urgent, it is generally recommended to send it by logistics. In principle, express delivery will be made to your door (if within the delivery range, I).
【Transportation time】
The so-called transportation time below only refers to the normal delivery time under normal circumstances after our shipment. However, due to a very few unpredictable accidents, delays may occur occasionally. In this situation, we promise to fully cooperate with inquiries, follow-ups and urging, but we cannot provide a complete guarantee. Buyers cannot use this as the basis for negative reviews or complaints.
Express delivery: Generally within 5 days for cities at or above the county level. 5 to 7 days in remote areas or rural areas. (In a very few areas, door-to-door delivery may not be available.
Logistics: Central/southern provinces: Direct delivery to the region takes 1-3 days. The transfer area will take about 5 days.
Northern/western provinces: Direct delivery to the area takes 5 to 7 days. The transfer area will take 7 to 10 days.
If you haven't received the goods within 8 days after shipment, please contact us in time for inquiry and follow-up!
【After-sales service】
Our factory promises: a two-year free warranty. From the date of purchase, if electrical faults occur under normal use of the product, a three-year free warranty service (excluding the light source) can be obtained. The warranty coverage is limited to the repair or replacement of faulty parts.
The following situations are not eligible for free warranty service:
A. Damage caused by improper use or installation of the power supply;
B. Damage caused by incorrect use or improper repair or modification.
C. Damage caused by incorrect or negligent use of inappropriate accessories.
D. Damage caused by other accidents.
【Installation of lamps】
Warm reminder: Lamps are electrical products. To ensure safety, we sincerely invite all buyers to hire professional electricians to guide the installation of lamps!!
