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Privacy Policy

Privacy Policy

I. Collection and Use of Personal Information

When you use the mall service, we may ask you to provide personal information. The mall will use this information in accordance with this Privacy Policy. You are not necessarily required to provide the personal information we request. However, in many cases, if you choose not to provide it, we will be unable to offer you our products or services, nor will we be able to respond to any issues you encounter.

The following provides some examples of the types of personal information that the mall may collect and how we use such information

Ii. What personal information do we collect

When you create an account, purchase products, download software updates, or contact us, we may collect various types of information, including your name, mailing address, phone number, email address, and preferences for contact details.

When you use the mall to purchase goods or gift cards, the mall may collect the information you provide about the above-mentioned individuals, such as name, mailing address, email address and phone number. The mall will use such information to meet your requirements, provide relevant products or services, or achieve anti-fraud purposes.

In some jurisdictions, for the purpose of complying with legal requirements, we may require users to provide government-issued identification, but only in a few cases, such as customs declaration.

Iv. How do we Use Your Personal Information

We will promptly notify you of the latest product releases, software updates and event previews. If you do not wish to be included in our mailing list, you can opt out at any time by updating your preferences.

We may use your personal information (such as your email address or mobile phone number) to verify and determine your user identity.

We may use personal information to send important notifications, such as order information related to purchases. Since this information is crucial for your communication with the mall, you cannot refuse to receive such information.

We will also use personal information for internal purposes such as auditing, data analysis and research to improve the products and services of the mall and communication with customers.

 

V. Collection and Use of Non-Personal Information

We will also collect and utilize data that cannot be directly connected to any specific individual by itself. We may collect, use, transfer and disclose non-personal information for any purpose. The following are some examples of the non-personal information we may collect and how we use this information.

We will collect information such as occupation, language, postal code, area code, unique device identifier, referral URL, location, and the time zone the user is in when using the product, so that we can better understand customer behavior and improve our products, services and advertising.

We will collect information related to the activities of our customers on our website. We will summarize such information to help us provide more useful information to our customers and understand which parts of our website, products and services they are most interested in. For the purposes of this Privacy Policy, aggregated data is regarded as non-personal information.

We may collect and store detailed information about how you use our services, including search queries. Such information may be used to improve the results provided by our services and make them more relevant. Such information usually does not involve your IP address, except in the following few cases: We need to ensure the quality of the services provided via the Internet.

Vi. Cookies and Other Technologies

Shopping malls or emails and advertisements may use cookies and other technologies, such as pixel tags and website beacons. Such technologies help us better understand user behavior, tell us which parts of our website people have browsed, measure the effectiveness of advertisements and web searches and make improvements. We consider the information collected through cookies and other technologies as non-personal information. However, if local laws consider Internet Protocol (IP) addresses or similar identification marks as personal information, we will also consider such identification marks as personal information. Similarly, for the purposes of this Privacy Policy, when non-personal information is used in combination with personal information, we will treat the combined information as personal information.

Like most Internet services, we also automatically collect certain information and store it in log files. This type of information includes IP addresses, browser types and languages, operating systems, dates/timestamps, etc.

We use this information to understand and analyze trends, manage the website, understand user behavior on the website, improve our products and services, and collect overall audience characteristic information of the user group. The mall can use such information for our marketing and advertising services.

Pixel tags enable us to send emails in a format that customers can read and inform us whether the email has been opened. We can use this information to reduce or eliminate the emails sent to customers.

Vii. Others

In accordance with the laws, legal procedures, litigation and/or the requirements of public institutions and government departments within and outside the country where you reside, the mall may be required to disclose your personal information. If we determine that disclosure is necessary or appropriate for national security, law enforcement or other matters of public importance, we may also disclose information about you.

If we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our business or users, we may also disclose information about you. Furthermore, in the event of a reorganization, merger or sale, we may transfer all personal information we have collected to the relevant third party.

The Personal Information Protection Mall attaches great importance to the security of your personal information. The mall will use encryption technologies such as Transport Layer Security Protocol (TLS) to protect your personal information during transmission. When storing your personal data in the mall, we will use computer systems with limited access rights, which are deployed in facilities protected by physical security measures. Your account password is stored in an encrypted form, and the same is true when we use third-party storage space.

Viii. Privacy Issues

If you have any questions or concerns about the mall's privacy policy or data processing, or if you would like to file a complaint regarding any possible violation of local privacy laws, please contact us. You can contact us at any time by calling the support phone number of the mall.

When we receive privacy issues or access/download requests, we will identify and categorize the contacts and will try to solve the specific problems or doubts you raise. If your question itself involves a relatively significant matter, we may ask you to provide more information. All the contacts who raised relatively significant questions will receive responses. If you are not satisfied with the response you receive, you can transfer your complaint to the relevant regulatory authority in your jurisdiction. If you consult us, we will provide you with information on the relevant complaint channels that may be applicable based on your actual situation. The mall may update its privacy policy at any time. If we make significant changes to our privacy policy, we will post a notice and the updated privacy policy on our company website.

Permission description

Obtain the user's sd card document and, with the user's authorization, use it to modify the profile picture in the personal center and contact customer service to inquire about relevant product information before purchasing goods.

2. Invoke the camera permission to modify the profile picture in the personal center with the user's authorization, contact customer service to inquire about relevant product information before purchasing, and scan the QR code on the home page to help participate in price cutting, group buying and other product promotion activities.

3. Recording permission: With the user's authorization, contact customer service to send voice inquiries about relevant product information before purchasing the product

 

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