1. The products of our firm have been quoted at the advantageous factory price. Generally, the prices on Alibaba's website are the main reference. All quotations are factory prices and do not include freight or any other charges. All payments are settled in RMB (unit: yuan).
2. As the prices of toy materials may fluctuate at any time, please inquire about the prices with the Wangwang customer service before placing an order.
Online payment is supported.
2. For bank transfer, please contact us to request bank details.
Regarding express delivery, if you choose the express delivery method, please contact us to confirm the express delivery you select (Yunda, ZTO, SF Express, etc.). After paying the goods and freight together, we will ship the goods within 48 hours. If there are any special circumstances, we will contact you in advance.
2. Regarding logistics, freight charges are generally collected on delivery, and goods need to be picked up at the freight station. The shipping logistics can be provided by the customer themselves (please provide the freight phone number in Chenghai), or we can choose the more suitable one for you! (Note: We can only estimate the shipping cost for the buyer. The actual shipping cost is subject to the amount at the time of pick-up. We can control the shipping time, but we cannot accurately predict the arrival time at the freight station. We appreciate your understanding. Thank you!)"
When picking up the goods by yourself, please carefully inspect them in front of the staff of the logistics and freight company. If you find that the outer box is severely deformed or damaged, the sealing packaging tape is broken or missing, the sealing tape is incomplete, or there are obvious signs of opening, please open and count the goods on the spot. If any error is found, you must negotiate with the logistics company on the spot to solve the problem and compensate. If the problem cannot be solved, please do not take away the goods for the time being. Contact us at the freight station for negotiation. Otherwise, upon signature for receipt, it will be regarded as acceptance of the goods without objection.
2. We deliver the goods on behalf of the customers and handle the shipping and transportation procedures. All freight charges are on delivery. When picking up the goods, if there is any damage or other issues, the freight can be used as a guarantee. It is generally recommended not to make advance payments.
1. In principle, we do not accept returns. For products with quality issues at the factory, exchanges can be negotiated, but the transportation costs incurred shall be borne by the buyer. After receiving the returned products, we will send the exchanges together with the customer's next purchase. We cannot accept the situation where they are sent together with the next shipment. The shipping cost shall be borne by the customer! Please inform the Wangwang customer service of our bank before returning!!
2. Due to the particularity of toy products, they cannot be compared with household appliances. Therefore, all toy products sold by our company are not subject to the "three guarantees" policy. If any problems arise after use, our company will not bear any responsibility. If it is within our capacity, we will help solve these problems, but all related costs shall be borne by the customer. Special products shall be handled in accordance with the relevant agreements reached between our customer service staff and the customers.
3. The following conditions do not allow for returns or exchanges: returned products with damaged or incomplete packaging, incomplete product accessories or related information, unauthorized repair or modification, not used or stored in the normal way, and goods beyond the after-sales service period.
All the products we sell are strictly inspected by quality inspectors to ensure their quality. However, due to various uncertain factors, our factory can only guarantee that 97% to 98% of the products have no quality issues upon arrival, while 2% to 3% are within the scope of exemption.
2. All the goods sent by our firm are brand new. Before shipment, we will ensure that the product packaging is intact and clean and the outer boxes are sturdy. However, during the transportation of the products, especially in some long-distance cities, there is a possibility that individual products may suffer from transportation damage (such as slight scratches due to collisions, or slight deformation of individual color boxes in color box packaging, etc.). Transportation is carried out by a third-party logistics company and is beyond our control. We will not be held responsible for any damage caused by transportation reasons. The transportation time is affected by many factors such as weather, vehicle arrangement and traffic conditions, and cannot be used as a reason for returns.
3. Our toys are of high quality and low price, offering great value for money. Some buyers may find the workmanship a bit rough, with flaws, not made of good materials, or different from what they expected after receiving the goods. However, these are not quality issues. Nothing is perfect. Please excuse us if you are too picky. When purchasing, please consider and look carefully. If you have any questions, please consult us.
4. All dimensions are measured manually. An error of 1-2 cm is normal. All the pictures are uploaded in real time. Due to different lighting and display screens, there may be some color differences. Please bear with us.
This clause shall come into effect automatically when the customer decides to order our company's products, without the need for separate signatures or seals from both parties. If you do not agree with the above terms, please consider carefully and confirm your agreement before placing an order for products with our company.
