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I. Regarding the product 1. Ensure the source of goods is genuine and original, with quality guaranteed. 2. The prices marked for the products in this store are all tax-exclusive. 3. There are many product specifications. If you cannot find them in the store, please contact customer service. 4. Due to the large shipment volume, please contact customer service to confirm the order quantity before placing an order to avoid out-of-stock situations.
Ii. Regarding dimensions All products in our store are measured by hand, with an allowable error of less than 1mm.
Iii. Regarding Color All the products in our store are 100% real photos. The colors have been professionally proofread and are as close as possible to the real tiled images. However, there may be differences in color contrast and color temperature due to computer monitors, etc.
Iv. Regarding customer service If your inquiry cannot be replied to in a timely manner, please contact us directly by phone.
V. Regarding After-sales Service We will offer comprehensive after-sales service, including a 15-day return policy and a guarantee of authenticity.
Vi. Regarding Shipment For free shipping products, we will select the appropriate express delivery or logistics based on each region. If you have a specific express delivery, please make a note when placing the order. Our store defaults to sending Yunda and Lianhaotong.(For intra-province deliveries, we send Jetta Express.)
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