【 Must-Read for Buyers 】 : If you purchase any of our company's products and encounter quality issues or shortage, please contact us promptly. We will solve the problem for you and provide you with a satisfactory response
If any product with functional failure or quality issues is found within 7 days of receiving the goods (based on the date of signature on the waybill), please
Contact us in time; Applications submitted after the deadline will not be accepted. Once verified, any false or fraudulent reports will not be accepted.
2. Considering that it is impossible for customers to inspect each product one by one after receiving the goods, we allow that if any quality issues are found within 7 days of receiving the goods, we can handle the exchange or return for you.
3. We will do our best to meet the customer's requirements for the color or style of the product, but we may not be able to do so. If the color or style does not match, no returns or exchanges will be accepted. (Customers can indicate that if the goods cannot be delivered as required, they will be treated as out of stock.)
4. If the buyer claims that the product is not satisfactory or unsalable but actually has no quality issues, we will not accept returns or exchanges.
5. When the customer receives the goods, regardless of whether the outer packaging box is damaged or not, they need to open the box for inspection. If any product is damaged due to transportation issues, please ask the relevant transportation company to issue a certificate with the official seal and provide this certificate to us. We will assist the customer in claiming compensation. We will not be held responsible for any damage or loss of the goods caused by logistics.
6. All customers are requested to ensure the integrity of the product packaging, the completeness of accessories or relevant materials. If there are any quality issues with the products themselves, we will exchange them within the specified time. (The shipping cost for individual exchanges shall be borne by the customer. It is recommended to make up for the exchange in the next order.)
7. If the returned product has incomplete packaging, incomplete accessories or relevant information; Unauthorized repair or modification; Not used or stored in the normal way; Beyond the product warranty period; We will not be responsible for returns or exchanges if the returned products are labeled falsely or counterfeited.
